Check In 

Please arrive 5-10 minutes prior to your appointment. By arriving early, you will be able to relax and enjoy your experience for the full time allotted just for you. Our staff takes pride in running on schedule. A late arrival impacts their schedule greatly.

If you must cancel an appointment, we ask that you provide a courteous 24-hour notice. Any appointment of $70 or more requires a credit card for booking. If a Guest cancels with less than the 24-hour notice, their card will be charged for half the service. Please understand that our Staff's livelihood is greatly impacted by late cancellations or missed appointments.

We accept Cash, Personal Checks, Credit Cards, and Sereni Salon Gift Cards. Please note: We can no longer add gratuities to credit cards.

At your discretion, gratuities are graciously accepted by our Staff. If you have enjoyed your shampoo and massage treatment, please remember our Assistants. If you wish to show appreciation for a service that you enjoyed, gratuity envelopes are available at the front desk when you check out. Please note: We can no longer add gratuities to credit cards.

Gift Cards are available in any dollar denominations to ensure the freedom of choice for any Sereni service or product. For your convenience, we offer both in-person and phone-in Gift Cards.

We love children and they are welcome on the first floor of the salon providing there is a caregiver available and not having a service. Our spa environment on the second floor is not appropriate or safe for children. We thank you for your understanding.

We regret that we cannot be responsible for loss or damage of personal articles. We offer robes to protect your clothing.

Sereni Salon is a relaxing environment. Please respect other salon patrons by silencing your cell phones and pagers.